Where it all began, and a relationship that has continued to grow long after going freelance.
Verve Agency
UX Strategy · Facilitation · 2022–2023
Client confidential · portfolio shows anonymized document pages
Agency Verve is a digital agency based in Amsterdam and The Hague. When one of their fintech clients needed a new website, Verve brought me in as a freelance UX strategist to lead the discovery phase. My job was to prepare and facilitate a workshop with the client, then translate what came out of it into a strategy document with concrete recommendations.
A short engagement, but one that required hitting the ground running.
Working in close collaboration with Verve, I designed the workshop structure, prepared all materials and delivered the session. After the workshop I synthesised the outcomes into a UX strategy document with recommendations and direction for the project ahead. A short engagement, but one that required hitting the ground running: understanding the client's context quickly, asking the right questions and turning the conversation into something actionable.
Deliverables
Workshop design and facilitation. UX strategy document with recommendations and direction for the new website.
Credits
Delivered as part of a small Verve team. I led the UX strategy and facilitation, working alongside a designer and project manager from the agency.
Tools used:
Figma
Fig Jam